Manages the gateway, routers and switches for the program.
Resolves network problems; operate network analyzers, WAN test equipment, and network simulators.
Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface.
Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm.
Initiates resolution as appropriate.
Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate.
Researches issues to determine if problem may be resolved using predefined procedures.
Executes scheduled maintenance routines in accordance with standard procedures.
Identifies issues or problems and resolves as appropriate; escalates when necessary.
Performs Tier 1-2 problem determination.
Interfaces with users and/or network vendors.
Implements associated projects.
REQUIRED QUALIFICATIONS:
Three to four years of progressively responsible network engineering hands-on experience with Cisco platforms.
Candidate must have CCNA and Security+ CE certifications.
Applicant must possess refined critical thinking skills, should be a self-starter, may direct the activities of other team members, diplomatic, multi-task capable, adaptive to a dynamic environment, dependable and reliable. Prior experience in a government consulting services environment is preferred.
Cisco routing and switching and Tier 1/2 troubleshooting
