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3370 - VMWare VDI Engineer

US Citizenship


  • Administer a VMware server and desktop management environment
  • Provide Tier III support to other VMware administrators
  • Responsible for preventive and corrective maintenance of the VMware server and desktop management environment
  • Execute projects to upgrade and expand resources within the VMware environment


  • Enjoy a fast-paced environment
  • Have excellent customer service skills
  • Able to work and interact with others in a structured / team environment
  • Exhibit accuracy and attention to detail
  • Possess organizational skills
  • Independent problem solver with troubleshooting, decision making, and analytical skills
  • Require limited supervision
  • Flexible and adaptable in handling competing work demands
  • Able to communicate to the nontechnical audience on technical issues
  • Able to communicate on a technical level to a technical audience
  • VMware Horizon View administration/management
  • VMware vRA (vRealize Automation) now formally called VMware Aria Automation
  • VMware vROps (vRealize Operations) now formally called VMware Aria Operations
  • VMware vCenter/vSphere administration/management
  • Understanding of VMware ESXi, and VMware NSX-T or V networking
  • Concepts with VDI profile services such as VMware DEM
  • Concepts of backup technologies like Zerto, Netbacks, Avamar IDPA
  • Concepts of Directory Services and multi-site/domain confirgurations
  • Capacity tracking/planning and resource allocation
  • Office 365 application comfort and knowledge
  • Communication skills to customers/clients over all platforms (Phone, Email, IM chat)
  • 11 years’ experience administering a server and/or virtual desktop environment
  • Extensive VMware Virtualization Experience - install, configure, and manage VMware environment, including Virtual Datacenters, Host Clusters, High Availability (HA), Distributed Resource Scheduler (DRS), Storage DRS, and other functions managed by Center
  • Knowledge and working experience of vRealize Operations (vROps) - use vROps for capacity planning and to troubleshoot performance issues.
  • Experience troubleshooting virtual storage connectivity and performance issues
  • MS in computer science, information technology, or equivalent discipline; or, a BS and additional years’ experience; or, relevant certifications and additional years' experience


  • Network knowledge, skills and demonstrated experience in a complex network data center environment
  • Experience troubleshooting virtual storage connectivity and performance issues
  • Experience with replication technologies in a VMware environment - vSphere Replication, Site Recovery Manager
  • Experience working with other Vmware management applications Update Manager, Lifecycle Manager, Log Insight, vRealize Network Insight
  • PowerCLI/PowerShell script or equivalent demonstrated experience
  • Minimally, VCA Data Center (and/or Cloud) certification
  • Knowledge and working experience with Windows Server (Preferred 2016 or later versions) and Active Directory
  • Demonstrated Linux System Administration skills
  • VMware certifications such as VCP-DTM and VCP-CMA


  • US Citizenship required