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OVERVIEW:

The Sponsor’s office is responsible for collaborating with business partners to provide exceptional service for the management of IT, the streamlining of service delivery, and the stewardship and integrity of HR data. The Sponsor integrates technology, data and service delivery to optimize the business partner role across the Sponsor’s enterprise in support of the mission. The Sponsor requires support specializing in process mapping to work independently to compile data and translate technical findings into control documents and narratives. Priorities will be managed by the Sponsor project manager. The Sponsor requires a highly skilled Business Process Manager to assist the Sponsor to collaborate with stakeholders to determine the data needed to address project goals. The professional in this role will review and document workflow approvals for each identified tool and review and document any variations to workflows and processes. The individual in this role will create process maps for each tool and application, review and document the rules/ logic for each tool, and review and document all interfaces for each tool. The Business Process Manager will document any key decisions or policies for each tool. They will also assist the Sponsor to incorporate insights and findings into a broad range of well-crafted, sophisticated products.

REQUIRED QUALIFICATIONS:

• Demonstrated experience creating Interface Control Documents outlining how systems interact.
• Demonstrated experience using Microsoft PowerPoint and Visio to aid in stakeholder presentations.
• Demonstrated experience engaging in process mapping activities.
• Demonstrated experience translating complex, technical findings into an easily understood narrative.
• Demonstrated experience engaging with customers, stakeholders, and project managers in an on-going dialogue to meet contract deadlines.
• Demonstrated experience using Microsoft Excel to compare various data sets.
• Demonstrated experience leveraging multiple data management sources to organize relevant information.
• Demonstrated experience using data collection methods, capabilities, and tasking processes.
• Demonstrated experience creating data dictionaries.
• Demonstrated experience using Microsoft Excel to perform data optimization.

DESIRED QUALIFICATIONS:

• Demonstrated experience with Sponsor business operations and associated processes.
• Demonstrated experience with Business Process Management applications such as ServiceNow, Salesforce, or Appian.
• Demonstrated experience using strong analytic and critical thinking skills.

CLEARANCE:

• Full Scope Polygraph minimum