OVERVIEW:
The successful candidate will be a self-motivated, independent worker who can also work in and contribute to a team environment. The candidate will be part of a team that supports the hardware and software infrastructure for an enterprise team. This position requires a broad knowledge of hardware maintenance and care, system administration, knowledge of automation technologies, and scripting. This position also requires a knowledge of security and accreditation practices and procedures and the ability to work with several enterprise resources and teams in the operation of an enterprise digitization infrastructure.
GENERAL DUTIES:
- Performance of general system administration activities: user account creation, implementation of security policy, hardware installation, driver installation, software patching, monitor activity logs, and creation of automation scripts.
- Provide tier 1 technical support to a group of approximately 20 users.
- Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair.
- Make objective and technically sound recommendations for potential future hardware and software purchases.
- Analyze production metrics and data to provide data-driven recommendations to management to support continual process improvements.
- Generate weekly, monthly, and yearly metrics reports.
- Learning, supporting, and training users on different types of digitization hardware.
REQUIRED QUALIFICATIONS:
- Must have AWS experience
- Must have Linux experience
- Patch and maintain system's databases, to include RDS, MySQL, and Oracle
- Demonstrated on-the-job experience working and solving technical problems independently as a system administrator.
- Experience using a scripting language.
- Demonstrated ability to monitor and troubleshoot enterprise workflow applications, to include: installing, starting, and stopping background processes, analyzing log and event files, and patching and troubleshooting.
- Demonstrated ability creating and managing a virtual infrastructure, such as AWS, Azure, Hyper-V, or VMWare.
DESIRED QUALIFICATIONS:
- Experience with an enterprise application development language, such as Python, Java, or C#, to include writing simple applications or modifying existing ones.
CLEARANCE:
- Full Scope Polygraph minimum
