Responsibilities include help desk capabilities, customer service, and network management monitoring and documentation capabilities.
Analyzes local LAN/WAN systems, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.
Resolves interoperability problems to obtain operations across all platforms, including email, file transfer, multimedia, teleconferencing, etc.
Configures systems to user requirements.
Performs various tests and documents results.
Administers and maintains LAN/WAN.
Provides technical support and troubleshooting to users.
Plans network layout design.
May administer network security.
May perform database administration.
May serve as technical team or task lead.
REQUIRED QUALIFICATIONS:
Minimum Education: Bachelor of Science (B.S.) Degree in Information Technology, Computer Science, Engineering, or related field, with six (6) or more years of work experience
An in-depth knowledge of LAN/WAN communications, network hardware such as Cisco routers, Ethernet switches, bridges, gateways, firewalls, and encryption devices (i.e., Micro and Gig E TACLANES)
An in-depth knowledge of routing protocol such as RIP, EIGRP, BGP, and OSPF
Demonstrates a strong understanding and practical experience with technologies such as MPLS, VPLS, VPNs, and traffic engineering
Requires superior comprehension of network concepts and methodologies
Requires competence in systems analysis and technical writing to support SOPs
DESIRED QUALIFICATIONS:
Cisco Professional and Expert certifications are preferred
