Program Manager support an engagement for multiple task orders: to included End User/Workspace, Data center, Network, and Platform Hosting, Service Design and Cyber Security, Cloud Services, and Physical Access Control System. Program Manager Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communication skills. Establishes and alters contract management to direct effective contract support activities. Provides competent leadership, and highly specialized support and technical guidance for the planning, development and execution of the entire Technology Support lifecycle. The Program Manager shall be responsible for the overall contract performance and organizes, plans, directs, staffs, and coordinates the overall program effort; manages contract and subcontract activities as the authorized interface with the Contracting Officer (CO), Oversight Manager (OM), The Federal Government Agency management personnel, and customer agency representatives; ensures compliance with Federal rules and regulations. Shall have demonstrated communications skills with all levels of management. Establishes and alters (as necessary) management structure to effectively direct contract support activities. Meets and confers with The Federal Government Agency management and technical personnel regarding the status of specific contractor activities and problems, issues, or conflicts requiring resolution. Responsible for assembling the task team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure the timely completion of the task's milestones and final acceptance.
Must be familiar with the systems scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Shall be capable of negotiating and making binding decisions for the company. Shall have extensive experience and proven expertise in managing similar multi-task contracts of this type and complexity. Shall have extensive experience supervising personnel. Shall have a thorough understanding and knowledge of the principles and methodologies associated with IT program management, contractor management, and financial management. Shall have experience and knowledge in subcontractor management, quality assurance metrics and techniques. Shall have extensive IT knowledge and experience, and proven expertise in developing and promoting innovation in IT contracts. Maintains a comprehensive knowledge of the IT industry, business processes and procedures. Has extensive experience in project management and other disciplines as described in an actual TA proposal. Has the ability to conduct process mapping sessions and identify key control points to be tested.