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3297 - Help Desk Project Manager

Bethesda, Maryland
Full Scope Polygraph


You will take a lead on architecting an existing high-profile application in a cloud DevOps environment utilizing available UC2 and UC2S (AWS) services.  You will be responsible for the design, development and the supervision of the teams that are responsible for building the application will utilize UC2S and C2S services in combination with 3rd party solutions.


  • Help technical teams break down high level epics into stories
  • Oversee infrastructure operations and guide as necessary
  • Oversee backend/API team operations and guide as necessary
  • Oversee backend/UI team operations and guide as necessary
  • Architect and oversee the development of DevSecOps into the project
  • Act as a technical representative on customer meetings, Requirements Review Board (RRB), Change Control Board (CCB) and run the Architecture Review Board (ARB)


  • 7+ years’ experience implementing solutions on C2S architecture
  • BS in a relevant discipline
  • Designing, developing, and deploying business software at scale
  • Architecting and building IaaS and PaaS solutions
  • Experience working with Java, Spring and Angular
  • Experience working with databases like Postgres, Oracle, or MySQL
  • Designing Highly available and fault-tolerant enterprise and web-scale software deployments
  • Experience working with distributed systems as it pertains to data storage and computing.
  • Experience working with AWS technologies (S3, EC2, SQS, SNS, Lambda, CDK, etc.)
  • A solid understanding of C2S storage solutions such as S3, EFS, and EBS.
  • Software design patterns (microservices, messaging, distributed architectures)
  • Experience with database replication and Transaction processing
  • Data management utilizing AWS services
  • AWS Solutions Architect Experience
  • A solid understanding of C2S storage solutions such as S3, EFS, and EBS.
  • Agile Scrum methodologies
  • Jira and Confluence
  • Strong written and verbal communication skills with a customer focus


  • Masters Degree
  • Continuous integration concepts and tools (bamboo, Jenkins)
  • Configuration management tools (Ansible, Chef, or Puppet)
  • Linux- and Windows-based system administration skills
  • Ability to work independently
  • Infrastructure automation through DevOps scripting
  • IT compliance and risk management (security, privacy, SOX, HIPPA, etc.)


  • Full Scope Polygraph minimum