OVERVIEW:
We are looking for an enthusiastic and experienced professional that will support the strategic and operational needs of our employee experience program. As a consultant, you will be a critical member of project workstreams and support client managements and solution implementation. This includes conducting strategy sessions with senior-level clients, developing work products for senior-level executive clients, preparing, and communicating well-organized, effective presentations to client and external executives, and supporting day-to-day operational meetings with client. The ideal candidate can use data to inform strategy, problem-solve and make decisions; demonstrates creative thinking skills and individual initiative; and possesses an innovative mindset and intellectual curiosity regarding organizational development.
GENERAL DUTIES:
- Research new and best-in-class theories, practices, and processes that support employee experience initiatives
- Use quantitative and qualitative data to inform strategy, problem-solve, and support decision-making
- Communicate strategies and solutions to clients through comprehensive reports and compelling presentations
- Demonstrate strong oral and written communication skills, including planning and facilitating client meetings
- Deliver high-quality client service in a fast-paced, unpredictable environment
- Drawing on our team’s solutions and delivery expertise, develop strategies to meet specific client needs, manage work plans, staffing, deadlines, and budget
- Collaborate with team leadership keeping them abreast of project progress and important developments
- Partner with stakeholders and project team to meet business objectives and help ensure deliverables are completed in a timely manner including articulation of complex issues, structuring clear and concise recommendations to senior executives
- Contribute to positive team culture and collaborative working environment
REQUIRED QUALIFICATIONS:
- Bachelor’s degree or equivalent experience
- 1+ year experience leading project work, including client interactions and managing project timelines
- Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Access, Outlook, Visio)
- Ability to develop strong team and client relationships
- Excellent verbal and written communication skills (including presentation skills)
- Superior aptitude for analysis, including quantitative analytical skills and problem-solving
- Ability to work collaboratively in a team environment with people at all levels in an organization
CLEARANCE: