OVERVIEW:
We are seeking a Data Analyst for a 150+ FTE technical development program supporting the Sponsor’s Entitlement Programs as well as IdAM /ICAM, Authentication, Authorization, Attributes and Digital Policy Management. The Program Data Analyst will coordinate and compile data across ICAM services tools and areas to ensure that data addresses business questions for senior leadership's reporting and analysis needs. Will provide data using monitoring tools to evaluate event-based operational responses, real-time system checks and track service response times. These tools will assist the program to tactically and strategically assess established metrics for effectiveness and, if necessary, create optimized metrics response times that more accurately reflect system availability across all ICAM platforms
GENERAL DUTIES:
- Documents reporting requirements and processes and validates data components as required.
- Designs, tests, and documents processes to extract data via Splunk, Elk, and SQL queries.
- Experience with relational databases and knowledge of query tools and/or statistical software.
- Performs data collection, analysis, validation and reporting.
- Experience with Tableau reporting
- Extracts and analyzes data from various sources, including databases, manual files, and external websites.
- Responds to data inquiries from various groups within an organization.
- Creates and publishes regularly scheduled and ad hoc reports.
- Strong analytical and organizational skills
- Works to achieve key project/program objectives and deliverables
- Coordinates with the Sponsor, understands the Sponsor’s technical and mission intent and operationalizing technical solutions that enact their intent
- Coordinates across technical and organizational boundaries
- Establishes and maintains an inclusive work environment consistent with the company's values
- Regularly employs ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives.
- Communicates with internal team members across multiple areas and client team members to convey new practices and approaches
- Recommends and develops new technical solutions, products, and/or standards in support of functions strategy and operations.
REQUIRED QUALIFICATIONS:
- BS/BA degree with 12+ years of prior relevant experience
- Bachelor’s Degree or equivalent experience. B.S. or M.S. in a technical discipline (Engineering, Computer Science) is considered a plus
- 5 years of experience as a Data Analyst with strong SQL expertise.
- Experience querying data from Splunk and Elk
- Documents reporting requirements and processes and validates data components as required. Provide special reports and analyses to support the business as necessary.
- Conduct regular audits to ensure data integrity.
- Identifies issues, analyzes available data and information and recommends changes to management.
- Creates and maintains multiple operational reporting tools.
- Provides analytical support of actual results against budget and feasibility of proposed business strategies.
- Consolidates data reports and delivers to help drive data-based strategic decision making.
- Provides analysis prior to and following any recommended changes.
- Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks.
- Other duties and responsibilities as assigned.
- Consistent exercise of independent judgment and discretion in matters of significance.
DESIRED QUALIFICATIONS:
- Experience with the Sponsor’s entitlement management programs
- Prior experience with programs of similar size and complexity
- Experience with the Sponsor and the Sponsor’s mission
CLEARANCE:
- Full Scope Polygraph minimum
