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CLOSED - 2551 - Mission Support Specialist

Annapolis, Maryland
TS/SCI with Polygraph

OVERVIEW:

Represents a high priority, high visibility program on behalf of DOD and the US Government. Conducts regular, in person briefings to senior DOD and US Government program managers and leadership. Maintains accurate metrics of all customer interaction through use of a SalesForce customer management tool. Provides basic software troubleshooting advice to customers as necessary. Occasional remote work, with the majority on-site. May be required to travel within the US to support program requirements.

GENERAL DUTIES:

  • Provides feedback to design engineers and evaluates end-to-end systems and systems-oriented products through their entire life cycle.
  • Working as expert, conducts research and evaluates technical performance of software products and overall segments and systems.
  • Ensures products and systems comply with requirements and government information assurance and cyber security standards and practices through formal verification methods.
  • Verifies/validates systems with specific emphasis on network operations and cyber warfare tactics, techniques, and procedures focused on the threat to information networks.
  • Assesses performance using evaluation criteria and technical performance measures. Prepares assessments and cyber threat profiles of current and planned products based on sophisticated testing, research, and analysis.
  • Participates in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements.
  • Reviews test plans/procedures and ensures they verify/validate the requirements. Develops and maintains analytical procedures to meet changing requirements.
  • Produces high-quality papers, presentations, recommendations, and findings for senior US government intelligence and operations officials.

REQUIRED QUALIFICATIONS:

  • Extensive briefing or public speaking experience to key stakeholders and senior management representatives. Familiarity with DOD terminology and verbal nuance.
  • Experience working with customers aimed at providing a long-term, high quality, professional, customer experience while also meeting program goals.
  • Familiarity with, and the ability to discuss cyber-enabled, intelligence driven operations throughout the Department of Defense. Must have the ability to analyze and discuss these topics authoritatively with senior stakeholders.
  • Familiarity with the Intelligence Community, the National Intelligence Priorities Framework, and various with both state and non-state actor’s employment of Advanced Persistent Threats, and associated TTPs.
  • Flexibility to operate decisively in a guidance-light environment, and ability to shift priorities quickly if directed to do so by program management.

DESIRED QUALIFICATIONS:

  • Troubleshooting software, assisting customers with software
  • Software development, especially GOTS
  • Program Management, AGILE experience and familiarity
  • Cyber Operations experience
  • Counterintelligence Experience
  • SalesForce experience
  • Prior Military or IC Service

CLEARANCE:

  • TS/SCI with Polygraph minimum