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1842 - Cyber Operations Analyst

Offutt Air Force Base, Nebraska
TS/SCI

GENERAL DUTIES:

  • The work environment has been defined as dynamic and fast-paced, requiring effective interactions and communications. Will support 24/7/365 network operations by operating, maintaining, defending and coordinating fix actions within the USSTRATCOM Cyber Operations Center to maintain communications across multiple networks.
  • Provides ongoing network support, addresses availability issues, overcomes performance problems and provides overall level 2 support.
  • Installs, maintains and coordinates the use of network systems.
  • Evaluates hardware and software and peripheral equipment for large, complex networks.
  • Manages network performance, diagnoses performance problems and undertakes tuning activities to ensure network performance meets SLA requirements.
  • Troubleshoots and resolves problems to ensure quality transmission service on the network.
  • Reports on overall network performance including frequent problems, underlying issues and plans to improve network availability, performance and problem resolution.
  • Trains users, maintains, creates and deletes user accounts.
  • Maintains and updates system security plans on all platforms.
  • Implements and coordinates network policies, procedures and standards.
  • Enforces network security procedures.
  • When applicable, work rotating schedules and report to work during non-business hours for emergency situations
  • Work independently for extended durations
  • Continuously monitor several tools and report network incidents and threats in real time
  • Perform product evaluations and recommendation of products/services to improve network performance, redundancy, and resiliency
  • Monitor environmental status of data centers and communication closets, utilizing various tools and methods such as Solarwinds, vRealize Operations Manager, and others
  • Provide technical guidance for directing and monitoring information systems operations
  • Perform advanced troubleshooting of network performance issues through analysis of network traffic
  • Monitor and respond to complex technical control facility hardware and software problems. Interface with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance
  • Devise and direct routine testing and perform analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals)
  • Demonstrate proficiency in utilizing software and hardware tools to identify and diagnose complex problems and factors affecting network performance
  • Operate, maintain, and administer network components to meet operational, availability, and mission requirements
  • Devise work instructions or standard operating procedures for newly installed or changed network systems
  • Perform escort duties to sensitive areas and provide infrastructure support
  • Complete electronic documentation of all work completed

REQUIRED QUALIFICATIONS:

  • 3-5 years network administration/engineering
  • BS/BA in Cybersecurity, Computer systems or related field
  • DoD 8570 CSSP Infrastructure Support (CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, CND) within 150 days of hire

DESIRED QUALIFICATIONS:

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified CyberOps Associate
  • Cisco Certified Technician (CCT) – Data Center or Routing and Switching
  • CompTIA Security+
  • CompTIA Network+

CLEARANCE:

  • TS/SCI minimum