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1795 - ICAM Support Engineer

Lorton, Virginia
Top Secret

Our customers require assistance in establishing a robust enterprise-wide solution for Identity and Access Management. A successful candidate will provide technical expertise to deliver, maintain, enhance and mature value-added services and applications for these solutions. The ability to combine DevOps, enterprise IT and customer support is paramount for a successful candidate.


  • Communicate with management to provide daily status on progress and key technical issues on ICAM support efforts
  • Work with the team on enterprise priorities to execute an integration plan that will maximize the adoption of enterprise ICAM solutions, personnel onboarding and out-going processes
  • Support daily ops support workload distribution and cadence
  • Auditing Accounts and work on reports, user's server login issues and user permission issues; provide Tier 2 support for deployed ICAM services
  • Installation, configuration, and maintenance of the following components
  • SailPoint
  • ZooKeeper
  • EC2
  • SQL Server
  • Radiant Logic
  • Load Balancers
  • Microsoft IIS
  • .NET
  • ASP .NET
  • VMs
  • TIE
  • VDS
  • FID
  • ICS


  • Strong communication skills, both verbal and written
  • Ability to quickly learn new software and IT concepts
  • Experience performing software deployments
  • DevOps/Agile experience working in a SCRUM environment
  • Basic knowledge of SQL, Windows, LINUX, Active Directory
  • Experience using LDAP, Active Directory.
  • Experience in working with SIEM systems, ticketing systems such as Service+, enterprise monitoring and alerting
  • Understanding of SSH and Windows RDP.


  • Top Secret minimum