OVERVIEW:
We have an immediate need for a mid-level Consumer Integration (CI) Engineer to provide technical support for the integration of external systems with an enterprise cybersecurity system. As a CI Engineer on this program, you will be a member of a team that interacts with technical and non-technical system, data, and policy owners (we term as customers). You will help guide our customers in using and integrating their systems with our services and capabilities. In this role, you will provide technical assistance, administer configurations, support testing, recommend enhancements, and troubleshoot and resolve issues associated with the use of the cybersecurity system and its graphical user interface and open-standards based APIs.
GENERAL DUTIES:
- Leverage your technical background to understand a customer’s goals and identify the best integration solution for their needs
- Perform customer (end user / end user system) Integration by following instructions and executing a process
- Continuous learning of our enterprise cybersecurity system, its capabilities, the open-standards and technologies that are applied
- Test and troubleshoot integrations to confirm successful integration
- Communicate with customers during integration and post-integration including responding to emails, facilitating meetings or phone conversations, participating in solving technical problems
- Follow processes to document history with each customer for use with other customers or when a customer needs to make changes
- Identify configuration errors, and check appropriate log files to debug issues.
- Coordinate and collaborate with other Systems Integration Engineers on the program
- Recommend and / or become familiar with customer integration process updates
- Communicate self- or customer- identified enhancements to the customer integration process or the cybersecurity system capabilities, especially those requested or identified by customers
REQUIRED QUALIFICATIONS:
- Candidate must have BS degree with 2 to 5 years of prior relevant experience or a Master’s of Science Degree with at least 2 years or prior relevant experience
- Demonstrated application of scripting languages, such as Java, JavaScript, Python, Bash
- Excellent communication skills (written and verbal)
- Very detail-oriented
- Experience or demonstrated familiarity with multiple of the following identity, credential, and access management (ICAM) concepts/standards:
- LDAP or MS Active Directory
- PKI and TLS/SSL
- OAuth 2.0
- OpenID Connect (OIDC)
- SAML
- SCIM
- Multi-factor Authentication
- Experience in identity management and governance, to include single sign-on, identity federation, or enterprise directory architecture and design
- Experience or demonstrated familiarity in multiple of the following technologies, and a desire to learn the others:
- Rest, XML, and JSON
- Linux OS administration or scripting (Bash)
- Cloud infrastructure platforms (Amazon Web Services, Microsoft Azure)
- Proficiency with MS Office Products (Word, Excel, Visio, & PowerPoint).
- Local to DC/Maryland/Virginia or St. Louis, MO
DESIRED QUALIFICATIONS:
- Previous experience in providing similar integration support for onboarding users of existing information system capabilities
- System administration skills in support of RHEL, SE Linux, Solaris, Windows, Apache, IIS
- Knowledge of Oracle Identity and Access Management (IdAM) suite, including OAM, OUD, and OHS
- Familiarity with multiple of the following and a desire to learn the others:
- Database setup and integration, both relational and NoSQL (Oracle DB, MySQL, CouchDB)
- DevOps automation tools (Ansible, Chef, Puppet)
- Source control and Agile development tools (Git, Maven, Jenkins, Bitbucket, Jira, Confluence)
- Analytics and search engines (Elasticsearch, Splunk, Apache Solr)
- Familiarity with common Agile practices
- Mobile development
CLEARANCE:
