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1623 - Software Configuration Analyst

Martinsburg, West Virginia
US Citizenship


  • Create, review and maintain Configuration Management Plan
  • Create and deliver weekly Configuration Management Progress Report with a summary of Configuration Management activities
  • Create and update Standard Operating Procedures (SOPs) monthly and implement the SOPs
  • Provide metrics and statistical updates to management
  • Attend internal and external meetings.  Capture and disseminate meeting minutes within one business day


  • Bachelor’s degree with at least 5 years of relevant professional experience or Master’s degree with 3 years of relevant professional experience
  • Minimum of 3 years of experience as a Configuration Manager
  • ITIL certified
  • Thorough knowledge of Configuration Management Database (CMDB) principles
  • Proficient in ServiceNow
  • Proficient in NETSCOUT and Solarwinds and other IT Asset Management tools  for managing Configuration Items (CI)
  • Must be US Citizen or US Permanent Resident (Green Card holder)
  • Must be able to obtain and maintain a US Public Trust clearance


  • Familiarity with a variety of network technologies and solution architectures
  • Proficient in Agile Development Methodologies
  • Demonstrated success working individually or as part of a team in a lead position.
  • Prior Federal government agency customer experience.


  • US Citizenship