Work as an integrated member of the engineering team building on citrix systems and hyperV functionalities such as virtual or distributed switches, network emulation devices, and network overlay technologies
Oversee environment infrastructure for day to day operations for core services
Provide top-level technical expertise in performing in-depth systems configuration’s and analysis with minimum guidance.
Identify, assess, and present options for meeting the functional and technical requirements including software updates or upgrades.
Formulate and define specifications for operating system applications or modify and maintain existing applications using engineering releases and utilities from the manufacturer.
Update and sustain detailed design specifications for use of hardware for development team members.
Interact with project management to plan project schedules and technical direction.
Support Windows Server Enterprise supported by the Infrastructure team by performing server builds, virtual machine management, server maintenance, etc.
Act as an escalation point on critical issues for various internal technology groups
Communicate accurate and useful status reports to management on a timely basis.
Anticipate issues and pro-actively resolve them.
Prepare contingencies, scenarios, scenario plans and action items to resolve issues
Identify and initiate continuous improvements.
Interact with vendors in the resolution of complex problems.
Effectively communicate with customers, help desk support personnel and senior technicians.
Facilitate training sessions for peers on new technology solutions, optimization, upgrades, trouble-shooting techniques, new technology and administration tools.
Create and maintain technical documentation to include system design documents, network diagrams, user guides, and release notes