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1253- VTC Technician

Washington, DC (REMOTE)
US Citizenship

GENERAL DUTIES OVERVIEW

  • Install, configure, and integrate conference room equipment at NASA Headquarters, to include VTC, audio, and multimedia components, CISCO Codec and Polycom Codec.
  • Coordinate installation with other NICS teams (Cable Plant, Telecom, Network Engineering, NTC) as needed.
  • Provide operations and management support to all ViTS infrastructure that underlies the VTC platform.
  • Install patch and firmware upgrades, hardware break/fix support, and daily operations and management support, including onsite assistance for special events.
  • Must be able to interact with, extract, and translate customer requirements into working solutions.
  • Provide assistance to users in conducting video teleconference sessions, which may include conference preparation, and monitor VTC equipment and system performance
  • Provide ongoing operation support for all installed teleconferencing equipment, to include regular checks of equipment for proper operation, setting audio levels, positioning camera functions, performing secure or non-secure setup; operate or assist in operating session control panel, studio control unit, and high-resolution graphics. Inspecting/connecting cabling, confirming system availability.

DESIRED SKILLS

  • Experience with Cisco Telepresence Room Based Endpoint
  • Experience with AMX Control System
  • Experience with ClickShare with IPTV ClearOne Sound Structure
  • Experience with Extron components
  • Experience with cables both fiber and copper.

QUALIFICATIONS

  • Flexible Hours
  • Lift over 50 pounds

CLEARANCE

US Citizen